Satori Analytics is now a member of Hellenic Institute of Customer Service (HICS)
HICS is a non profitable organization established in 2004, supported by national and multinational companies as well as esteemed educational institutions.
Their vision is to develop, advance and promote the quality of service offered to the customer, both in the private and public sectors as well as the advancement of customer service culture in Greece.
It's an honor to join HICS and we feel it's crucial to be part of an organization that supports Customer Experience on every level. We share their vision and stand by their cause; after all, building relationships with customers and ceaselessly trying to provide a better experience is one of Satori's core values.
“We are very excited to become part of HICS and help create and disseminate specialized knowledge in the field of Data Driven Customer Experience.” stated Mr. Michael Georgakopoulos - Satori Analytics CEO.
At Satori Analytics, we are a true CX partner, helping companies build a better understanding of their customer base, maximize retention and CLV, and HICS gives us the opportunity to liaise with peers, and share our experience with the Greek market.
You can find more information about HICS here.