Understanding your customers' behaviors, preferences, and needs is paramount. Satori specializes in delivering cutting-edge customer analytics solutions that empower you to make data-driven decisions, enhance customer experiences, and drive business growth.

Next Best Action (NBA) and Cross-Up-sell strategies are essential for maximizing customer value and driving revenue growth. We leverage advanced analytics and AI to identify the most relevant and timely offers for your customers, enhancing their experience and increasing their lifetime value. Our comprehensive approach ensures that each interaction is personalized and impactful.

Services include:

• Customer segmentation and profiling
• Predictive analytics for next best action
• Personalized recommendation engines
• Cross-sell and up-sell opportunity identification
• Multi-channel campaign optimisation
• Performance tracking and analysis

Our team has been delivering customer-centric solutions for households brands across Retail, Energy, Financial Services and more, winning multiple awards for excellence in CX and Customer.

Preventing customer churn is crucial for maintaining a loyal customer base and sustaining long-term growth.

Our churn prevention solutions utilise predictive modeling and machine learning to identify at-risk customers and implement targeted retention strategies. We help you understand the factors driving churn and develop proactive measures to keep your customers engaged and satisfied.

Services include:

Our team has been delivering customer-centric solutions for households brands across Retail, Energy, Financial Services and more, winning multiple awards for excellence in CX and Customer.

Optimizing CRM processes through automation enhances efficiency, accuracy, and customer satisfaction.

We design and implement intelligent CRM automation solutions that streamline workflows, improve data accuracy, and enable personalised customer interactions. By integrating AI and automation into your CRM, we help you transform customer management and drive operational excellence.

Our team is a certified expert in leading CRM platforms such as Salesforce, Microsoft Dynamics and other.

Services include:

• CRM workflow automation
• AI-driven customer insights
• Automated lead scoring and nurturing
• Personalized communication triggers
• Integration with marketing and sales platforms
• Performance monitoring and optimization

Our team has been delivering CRM solutions for households brands across Retail, Energy, Financial Services and more, winning multiple awards for excellence in CX and Customer.

Accurate forecasting is essential for making informed business decisions and staying ahead of market trends.

Satori specialises in leveraging data and AI to provide precise and actionable forecasts. Our forecasting solutions empower you to optimize operations, improve profitability, and enhance customer satisfaction.

Understanding and predicting demand is crucial for optimising inventory levels, reducing stockouts, and maximizing sales. Our demand forecasting solutions use advanced analytics and machine learning to provide accurate predictions of future demand patterns. We help you anticipate customer needs, align your inventory strategy, and ensure that you are always prepared to meet market demands.

Services include:

• Historical sales data analysis
• Predictive modeling for demand forecasting
• Seasonal and trend analysis
• Inventory optimisation strategies
• Demand planning and scenario analysis
• Real-time demand monitoring

Our team has been delivering demand forecasting solutions for households brands across Retail, CPG, Energy, Financial Services and more, providing significant RoI.

Dynamic and strategic pricing is key to maximising revenue and staying competitive. Our pricing forecasting services enable you to predict market conditions, understand price elasticity, and set optimal prices. By leveraging AI-driven insights, we help you implement pricing strategies that respond to market fluctuations and customer behavior, ensuring you capture maximum value.

Services include:

• Price elasticity analysis
• Competitive pricing analysis
• Dynamic pricing models
• Revenue management strategies
• Promotional impact forecasting
• Real-time price optimization

Our team has been delivering pricing solutions for households brands across Retail, CPG, Energy, Financial Services and more, providing significant RoI.

Efficient supply chain and logistics operations are vital for maintaining product availability and reducing operational costs. Our supply chain and logistics forecasting solutions provide you with the insights needed to manage supply chain complexities, optimize logistics, and ensure timely delivery.

We use advanced analytics to predict supply chain disruptions, optimize inventory levels, and enhance overall supply chain efficiency.

Services include:

• Supply chain risk assessment
• Inventory level forecasting
• Transportation and logistics optimisation
• Demand-supply alignment
• Real-time supply chain monitoring

Our team has been delivering supply chain solutions for households brands across Retail, CPG, Energy, Financial Services and more, providing significant RoI.

Digital twins are virtual replicas of physical assets, processes, or systems that enable real-time monitoring and analysis.

Our digital twin solutions provide a dynamic and interactive environment for simulating scenarios, predicting outcomes, and optimizing performance. By creating accurate digital representations, we help you foresee potential issues, improve efficiency, and make data-driven decisions with confidence.

Services include:

• Digital twin creation and implementation
• Real-time data integration
• Scenario simulation and analysis
• Predictive maintenance and optimisation
• Performance monitoring and reporting
• Customizable digital twin dashboards

Sensors and IoT devices generate vast amounts of data that can be harnessed for precise forecasting and enhanced operational insights. Our sensors and IoT solutions enable you to collect, analyze, and utilize real-time data from connected devices to make informed decisions.

We help you leverage IoT technology to improve asset management, streamline operations, and predict future trends with greater accuracy.

Services include:

• Real-time data collection and analysis
• Predictive maintenance using sensor data
• Environmental monitoring and control
• Asset tracking and performance optimization
• Custom IoT solutions for specific needs