Satori Analytics, as leading player in the field Customer Experience (CX) solutions, won 4 awards at the UX|CX Awards organized by Boussias.
The ceremony, held on October 11th at the Sofitel Athens Airport, turned out to be very successful, as we walked away with four illustrious awards. This recognition of excellence underscores our commitment and dedication to delivering top-tier services to our clients.
Gold Awards in Best in Retail and Best Use of Customer Platform
Among the achievements of the evening were two Gold awards for the Best in Retail and Best Use of Customer Platform categories. These awards are a testament to the exceptional work the company performed in collaboration with Papastratos. Our dedication to enhancing the customer journey and optimizing the retail experience resonated with the judges, placing us at the top of these highly competitive categories.
Gold Award for Best Use of Customer Insights/Feedback
Another feather in Satori Analytics' cap was the Gold award in the Best Use of Customer Insights/Feedback category, earned through our collaboration with you.gr. The ability to harness and utilize customer insights and feedback is paramount in the ever-evolving realm of CX. Our win in this category highlights our ability to turn customer data into actionable strategies that deliver exceptional results.
Bronze Award in Best CX in Omnichannel
Satori Analytics secured a Bronze award in the Best CX in Omnichannel category for our work with KORRES. This recognition underscores the company's commitment to delivering seamless and consistent customer experiences across various channels, a key element in the modern business landscape. Our dedication to enhancing CX in an omnichannel environment is crucial in today's interconnected world.
We would like to express its deepest appreciation to its valued clients, Papastratos, you.gr, and KORRES, for entrusting them with projects that have led to these remarkable achievements.
The company remains unwavering in its commitment to delivering exceptional solutions and services in the realms of UX and CX. Satori Analytics looks forward to continuing its journey of innovation, ensuring that clients continue to receive world-class experiences.