A strategic collaboration to develop AI applications that change the way customers and citizens experience the world.

Choose, a leading communications, digital transformation and omnichannel services company, and Satori Analytics, a leader in artificial intelligence and data analytics, announce a partnership to develop advanced applications that will redefine customer and citizen service.

The two companies are joining forces to create solutions that harness the power of AI and big data, responding to the increasing demands for immediate, accurate and personalized service from companies and organizations.

Innovative Solutions with Real Impact

The partnership builds on Choose's rich expertise in Service Centers’ communication and management and Satori Analytics' expertise in the development of Artificial Intelligence technologies and targeted solutions. Together, the companies will help organizations:

• Enhance the service experience through automated, personalized interactions.
• Improve efficiency with systems that speed up the response process and reduce operational costs.
• Enhance accessibility by providing 24/7 support for customers and citizens.
• Create proactive solutions by anticipating needs before they are expressed.

Yannis Detsis, President and CEO of Choose, said:

«At Choose, we understand that the application of AI in the service sector is not only about automation, but about upgrading every point of contact with the customer or citizen. With Satori Analytics, we join forces to create solutions based on continuous learning systems and intelligent data analysis. Our goal is to integrate technology into every step of the service process to deliver accuracy, speed and personalization in a way that is perfectly aligned with market needs.»

On his side, Michalis Georgakopoulos, Founder & CEO of Satori Analytics noted:

«The need for better and more immediate service to citizens and customers is not new. What is new is the innovative GenAI solutions that have come to radically change our experience as citizens, customers and consumers. Our partnership aims to combine Satori's technical expertise with Choose's experience in service center management to deliver real and actionable solutions to a sector that needs them.»

About Choose and Satori Analytics

Choose is an innovative company offering integrated communications, digital transformation, ESG and omnichannel service solutions. With a deep understanding of today's business needs, Choose acts as a strategic partner, helping organizations enhance their image, improve their efficiency and deliver high quality services to their customers. Through innovative approaches and cutting-edge technology, the company helps develop sustainable and effective solutions for every industry.

Satori Analytics is the leading choice in AI & GenAI solutions and services for companies with an international footprint and market leadership in industries ranging from Energy, Manufacturing and Construction, Banking and Insurance, Retail and FMCG. With a dedicated in-house ΑΙ team and over 30 Generative AI applications in production, Satori's advanced GenAI Product Accelerators - solutions on Customer Service, Customer Experience and Productivity & Automation - accelerate value delivery and have already delivered tangible results to many domestic and international leading companies.