Pobuca will employ Satori’s advanced customer analytics services both in CX and Loyalty projects, while Satori will provide Pobuca Experience Cloud to its customers.

Satori Analytics proudly announces its partnership with Pobuca, an established company which offers numerous solutions in the Customer Experience (CX) field, in a synergy that aims to join forces towards a common vision of a data-driven CX.

The partnership with Pobuca aims to further enhance our services to deliver deeper insights and automate the entire process of using data to drive decisions, whilst at the same time reducing the cost of ownership and optimizing performance.

Pobuca Experience Cloud is an AI platform that helps brands and retailers to improve CX, increase Loyalty, customer satisfaction, and advocacy. As part of its strategic partnership with Pobuca, Satori will include Pobuca Experience Cloud in its portfolio with its Loyalty, Customer Engagement, and Customer Service features. Pobuca will use Satori’s customer analytics services to offer advanced CX and Loyalty value to its clients.

“At Satori Analytics we always aspire to provide state of the art solutions to our clients and we are always on the lookout to work with leading tools and tech partners. Leveraging the Pobuca Experience Cloud and its rich feature set is a great addition to our data-driven CX portfolio. We are thus very excited to work with an international business solutions provider born in Greece but providing services to thousands of businesses, from all over the world.” said Michael Georgakopoulos, CEO of Satori Analytics.

“We are very happy to enter this strategic partnership, as yet another one important step forward that we continue to take all these years. Our cooperation with Satori Analytics, an ambitious and dynamic Analytics Agency moves us forward along our quest to measure, design, and improve the Customer Experience of brands and retailers”, said Mr. Isidoros Sideridis, CEO of Pobuca.